Bird Scooter Not Working: Troubleshooting Tips to Get Back on the Road

Bird Scooter Not Working

Bird Scooter not working? Follow these steps to troubleshoot and fix your scooter quickly.

Understanding The Common Issues

Discover the most common issues with Bird Scooters that may cause them to stop working. Gain a deeper understanding of troubleshooting tips to fix the problem and get back to riding in no time.

Bird scooters have become a popular mode of transportation in many cities, providing convenient and eco-friendly options for commuters. However, like any other technology, scooters can sometimes encounter issues that prevent them from working properly. In this section, we will explore some of the common issues you may encounter with your Bird scooter and how you can address them.

Battery Not Charging:

  • The battery fails to charge
  • Charger not working or connecting properly
  • Scooter not properly plugged into the charger
  • Battery or charging port issues

Scooter Not Starting:

  • Scooter fails to power on
  • Key not inserted properly into the ignition
  • Battery completely drained
  • Faulty ignition switch or wiring

Error Messages On The Display:

  • Error codes displayed on the scooter
  • Software or firmware issues
  • Sensor or component malfunctions
  • Network connectivity problems

Remember that these common issues can often be resolved with some troubleshooting and basic maintenance. However, if you encounter more complex problems, it may be necessary to contact Bird’s customer support for further assistance. By understanding the common issues and their potential causes, you can be better prepared to keep your Bird scooter running smoothly and maximize your experience as a rider.

Troubleshooting Tips For Battery Issues

Having trouble with your Bird scooter not working? Check out these troubleshooting tips for battery issues to get your scooter up and running in no time. From checking the battery connections to resetting the scooter, these tips will help you resolve the problem quickly and easily.

If you’re experiencing battery problems with your Bird scooter, don’t worry! There are a few things you can try to get it back up and running. Here are some troubleshooting tips to help you resolve battery issues:

Check The Charging Cable Connection

  • Ensure that the charging cable is securely plugged into both the scooter and the power source.
  • Check for any possible damage or wear on the cable that might be affecting the connection.
  • Try using a different charging cable, if available, to determine if the issue lies with the cable itself.

Ensure The Power Source Is Functioning

  • Confirm that the outlet or power source you’re using is active and providing electricity.
  • Test the outlet with another device to verify its functionality.
  • If you’re using an extension cord or power strip, make sure it is also working correctly.

Restart The Scooter And Try Charging Again

  • Turn off the scooter by pressing and holding the power button until it shuts down completely.
  • After a few seconds, turn it back on and attempt to charge the battery again.
  • Make sure the charging cable is firmly connected and try different outlets, if available.

By following these troubleshooting tips, you should be able to diagnose and resolve battery issues with your Bird scooter. If the problem persists, it may be necessary to contact Bird’s customer support for further assistance. Don’t let a faulty battery keep you from enjoying your scooter rides!

Troubleshooting Tips For Scooter Start-Up Problems

Having trouble with your Bird scooter? If your scooter isn’t starting up, check out these troubleshooting tips to get it back on the road in no time. From battery issues to connectivity problems, we’ve got you covered. Don’t let a simple start-up problem derail your ride.

Having trouble starting your Bird scooter? Don’t worry, we’ve got you covered! Before you start panicking and thinking of alternative transportation options, try these troubleshooting tips to get your scooter up and running in no time.

Verify The Power Switch Is Turned On:

  • Make sure the power switch, usually located near the handlebars, is turned to the ON position.
  • Give the switch a little jiggle to ensure it is securely in the correct position.
  • Check for any loose connections or wiring issues that may be preventing the power switch from functioning properly.

Confirm The Scooter Is Not In Sleep Mode:

  • If your Bird scooter has been idle for a while, it may have entered sleep mode to conserve battery life.
  • Press the power switch to wake up the scooter from sleep mode.
  • Check the scooter’s display for any sleep mode indicators and follow the instructions to exit sleep mode.

Restart The Scooter And Attempt To Start Again:

  • Turn off the power switch and wait for a few seconds.
  • Turn the power switch back on and wait for the scooter to power up fully.
  • Once powered up, attempt to start the scooter again by pushing off with your foot and using the throttle.

Remember, troubleshooting can vary depending on the model and make of your scooter. If these tips don’t work, consult the manufacturer’s manual or reach out to Bird customer support for further assistance. Hop back on your scooter and enjoy the ride!

Troubleshooting Tips For Error Messages

Having trouble with your Bird scooter not working? Check out these troubleshooting tips for error messages to get your scooter up and running again in no time. Our guide will help you troubleshoot common issues and provide step-by-step solutions to get you back on the road quickly and safely.

Bird Scooters are a convenient and eco-friendly mode of transportation that have revolutionized urban travel. However, like any technology, they can encounter glitches and display error messages from time to time. If you’re experiencing issues with your Bird Scooter, it’s essential to familiarize yourself with some troubleshooting tips for error messages.

In this section, we will explore how to identify specific error codes, consult the scooter’s manual or online resources for explanations, and take the appropriate steps to resolve the errors. So, let’s dive in and get your Bird Scooter back on the road!

Identify The Specific Error Code Displayed

When your Bird Scooter encounters an error, it will often display a specific error code to indicate the nature of the problem. Identifying the error code is the first step towards troubleshooting and resolving the issue. Some common error codes you may come across include:

  • Error code 17: This code typically indicates a problem with the accelerator or throttle. Make sure the accelerator is not stuck or damaged. If the issue persists, contact Bird Scooters customer support for further assistance.
  • Error code 22: An error code 22 suggests a problem with the motor. Check for loose connections between the motor and the control panel. If the issue persists, reach out to Bird Scooters support for guidance.
  • Error code 33: This error code is often associated with a malfunctioning brake system. Ensure the brake lever is not engaged and check for any visible damage or loose connections. If the problem persists, it’s advisable to seek help from Bird Scooters support.

Remember, these are just a few examples of error codes you may encounter. Each error code corresponds to a different issue, so it’s essential to identify the specific code displayed on your scooter. Once you’ve identified the code, it’s time to refer to the scooter’s manual or online resources for more information.

Refer To The Scooter’S Manual Or Online Resources For Error Code Explanations

To gain a better understanding of the error codes displayed by your Bird Scooter, consult the scooter’s manual or search for online resources related to troubleshooting. The manual will provide detailed explanations of each error code, common causes, and potential solutions.

If you don’t have the physical manual or cannot find it, don’t worry, because you can often find online versions or resources that offer similar information.

Exploring online forums and communities dedicated to Bird Scooters can also be helpful. Many knowledgeable scooter enthusiasts and experienced riders share their insights and experiences with troubleshooting error codes. Note down the error code and associated information to move on to the next step, where we’ll discuss resolving the error.

Follow The Appropriate Steps To Resolve The Error

After identifying the specific error code and understanding its meaning, it’s time to take the necessary steps to resolve the problem. The steps will differ based on the error code you’re dealing with, but here are some general troubleshooting tips:

  • Check for loose connections: Ensure all cables, wires, and connectors are securely connected. If you notice any loose connections, try reconnecting them and see if the error persists.
  • Restart the scooter: Sometimes a simple restart can fix minor software glitches or temporary issues. Turn off the scooter, wait for a few seconds, and then turn it back on. This can help reset the system and resolve the error.
  • Contact Bird Scooters support: If the error persists after following the general troubleshooting steps, it’s advisable to get in touch with Bird Scooters customer support. They have trained technicians who can provide further guidance and help you resolve the issue effectively.

Always remember to prioritize your safety when troubleshooting and resolving any errors with your Bird Scooter. Follow the manufacturer’s guidelines and recommendations for troubleshooting to avoid any potential risks.

By proactively identifying specific error codes, referring to the resources available to you, and following the appropriate steps, you can troubleshoot and resolve most common error messages on your Bird Scooter. Get back on the road and enjoy the convenience of this innovative mode of transportation.

Safe scooting!

Additional Troubleshooting Tips

Having issues with your Bird scooter not working? Here are some additional troubleshooting tips to help you get back on the road. Check the battery, reset the scooter, and ensure all connections are secure.

Bird Scooter Not Working:

If you’re having trouble with your Bird scooter, there are a few troubleshooting tips you can try before reaching out to customer support. Inspecting the scooter for any visible damage or loose parts, checking the tire pressure, and cleaning the scooter can often resolve common issues.

Below, we’ll delve into each troubleshooting step in detail.

Inspect The Scooter For Any Visible Damage Or Loose Parts:

  • Examine the body of the scooter for any cracks, dents, or loose screws. These issues could affect the scooter’s performance.
  • Check the brake cables and ensure they are securely connected and not frayed or damaged.
  • Inspect the handlebars and make sure they are aligned properly and not loose.
  • Check the scooter deck for any cracks or signs of wear that may impact stability.

Check Tire Pressure And Ensure Proper Inflation:

  • Use a tire pressure gauge to assess the pressure of the scooter tires. The recommended tire pressure should be indicated on the sidewall of the tire.
  • If the tire pressure is low, use a pump to inflate the tires to the appropriate level. Properly inflated tires ensure a smoother ride and better overall scooter performance.

Clean The Scooter To Remove Any Debris Or Dirt That May Affect Functionality:

  • Use a soft cloth or sponge and a mild detergent to clean the scooter’s exterior surfaces, including the handlebars, deck, and wheels. Be sure to dry the scooter thoroughly afterward.
  • Pay close attention to any areas that might have accumulated dirt or debris, such as around the brake mechanism or underneath the wheels.
  • Removing dirt and debris from the scooter can help prevent any potential blockages or obstructions that could interfere with the scooter’s functionality.

Remember, these troubleshooting tips are intended for minor issues that may arise with Bird scooters. If your scooter still isn’t working properly after trying these steps, it’s best to reach out to Bird customer support for assistance.

Now you have a better understanding of how to troubleshoot common problems with your Bird scooter. In the next section, we’ll discuss some safety precautions and maintenance tips to keep your scooter running smoothly for longer. Stay tuned!

Bird Scooter Not Working: Troubleshooting Tips to Get Back on the Road


Contacting Bird Support

Facing issues with your Bird scooter? Reach out to Bird Support for assistance with your scooter that is not working. Get prompt and reliable support to resolve the problem.

Bird Scooter Not Working

Having trouble with your Bird scooter? Don’t worry, you’re not alone. It can be frustrating when your scooter isn’t functioning properly, but contacting Bird support is your best bet to resolve the issue. Follow the instructions below to report the problem and get the assistance you need.

Follow The Instructions On The Bird App To Report The Issue:

  • Open the Bird app on your smartphone.
  • Look for the “Report an Issue” option in the menu.
  • Tap on it to begin the reporting process.

Provide Relevant Details Such As Scooter Id, Location, And Description Of The Problem:

  • Enter the scooter ID, which can be found on the scooter.
  • Specify the location where you encountered the issue.
  • Describe the problem you’re facing with the scooter in detail.

Await Further Instructions Or Assistance From Bird Support Team:

  • After submitting your report, it’s time to wait for further instructions or assistance from the Bird support team.
  • They will review your report and take appropriate action to address the problem.
  • Be patient as they work on resolving the issue and providing you with the necessary support.

If your Bird scooter isn’t working as expected, contacting Bird support is crucial for getting it back on track. By following the instructions on the app and providing relevant details, you enable the support team to understand the problem and assist you effectively.

Always stay in touch with Bird support until the issue is resolved to ensure a smooth and enjoyable scooter experience.

Frequently Asked Questions Of Bird Scooter Not Working

Why Is My Bird Scooter Not Going?

Your Bird scooter may not be going due to battery issues or technical difficulties.

Why Is My Bird Electric Scooter Not Charging?

Your Bird electric scooter may not be charging due to a faulty charger, loose connections, or a drained battery.

Do Bird Scooters Run Out Of Battery?

Yes, Bird scooters may run out of battery if they are not charged regularly.

Why Did Bird Scooter Fail?

Bird scooter failed due to regulatory issues, fierce competition, operational challenges, and high maintenance costs.


If you find your Bird scooter not working, there are various troubleshooting steps you can take to get it up and running again. First, check the battery level and charge it if necessary. If the scooter still won’t start, try restarting the app or checking for any software updates.

Physical inspections, such as ensuring the scooter is properly locked and the brake is engaged, can also help identify and resolve issues. Additionally, contacting Bird’s customer support can provide further assistance if you encounter persistent problems. Remember to follow the guidelines provided by Bird for safe and responsible riding.

By troubleshooting and staying informed, you can enjoy a smooth and convenient experience with your Bird scooter. So get out there, ride responsibly, and have fun exploring your city!

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